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Brands with Worse Customer Service in China [Copy link] 中文

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Post time 2014-6-3 12:15:30 |Display all floors

I vote for Haier.


The brand is a shame when it comes to customer service ( I won't talk aboutproducts here). Call center people are illiterate imbecile who don’t know howto manage customer calls, the service center do not pick up the call and whenthey do it’s all about fighting and squeezing out maximum money for clients.  Sending emails to top managers is of noeffect as they are nothing but lazy mules with heavy paycheck doing nothing.

I will make sure to make people aware of how poor this brandis and if I can force even one person from not buying Haier product then I willfeel satisfied.


If you guys have such experience with any other brand then share………………………..


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Post time 2014-6-3 20:09:58 |Display all floors
i see many people here with haier spit AC in their homes...personally i dont own any haier product yet  
a man who uses his hands is a laborer. one who uses his hands and his mind is a craftsman. but he who uses his hands, his mind, and his heart, is an artist...

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Post time 2014-6-3 22:49:02 |Display all floors
youknowhat Post time: 2014-6-3 20:09
i see many people here with haier spit AC in their homes...personally i dont own any haier product y ...

"spit AC"....got you
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Post time 2014-6-4 00:04:09 |Display all floors
lionstar Post time: 2014-6-3 09:49
"spit AC"....got you

dam...you really got me this time  split AC that it (my bad)  
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Post time 2014-6-4 10:41:15 |Display all floors
To be fair about Haier, it's a cheap brand. I know many Chinese people who will not buy their products.

We have their products in Australia and they are all at the bottom of the heap in terms of energy star ratings, water economy etc. From what I've seen of their designs they are well out of date and are using technology 10-20 years behind the market leaders.  All they appear to do is chuck a modern looking control panel on and sometimes not even that.  However they are often less than half the price of Japanese or Euro designs built in China, and they do have a market niche and it's growing.
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Post time 2014-6-4 10:42:01 |Display all floors
This post was edited by Ratfink at 2014-6-4 10:43
lionstar Post time: 2014-6-3 22:49
"spit AC"....got you

The burning question is does it use real or artificial spit, does it also swallow?
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Post time 2014-6-4 12:02:22 |Display all floors
Ratfink Post time: 2014-6-4 10:42
The burning question is does it use real or artificial spit, does it also swallow?

Now if it also swallows it may actually be a good investment
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