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CCTV exposes ‘cockroaches’ in HP laptops [Copy link] 中文

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Post time 2010-3-16 13:34:28 |Display all floors
what an weak excuse for the fult of HP!   IT should take serious attitude to all the problems. do not evade any responsiblities.  investigation will tell the truth.
back to the solutioin not look other path to tranfer the attention


chinadaily.com.cn
China’s Central Television’s muckraking report on Monday night quoted a Hewlett-Packard employee saying their laptops have seized up because of “the horrible cockroaches in students’ dorms”, the China News Agency reported.

Yuan Ming, a HP Customer Experience Manager, denied any quality glitches in their laptop products and ascribed the failures to dusty environments.

“None of us could solve it. It’s the cockroaches in the Chinese students’ dorms. They are horrible,” said Yuan, in a video taped by CCTV on December 17.

On March 5, more than 170 consumers filed a group complaint over overheated video cards and blackout screens of HP laptops to the country's product quality control watchdog, the General Administration of Quality Supervision, Inspection and Quarantine, which launched a probe into the case on Monday.

A statement of apology was issued on Monday morning by HP global vice president Zhang Yongli, “for the inconvenience brought by its products and services.”

Falling short of the consumers’ recall demands, the IT firm, one of the largest in the world, has come up with other stopgaps, including extended warranty periods and beefed-up after-sales services.

The CCTV report on Monday, the Day of World Consumer Rights, is the broadcaster’s annual event known for its muckraking scrutiny on junk products.

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Post time 2010-3-16 13:46:05 |Display all floors

tamson

"its got a bug in it"

Originally coined by IBM.

When they found an insect clogging a switch gear.

Mind you.

The computer was 3 stories or floors high.

So quite a big one.  

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Post time 2010-3-16 16:04:50 |Display all floors
Originally posted by expatter at 2010-3-16 13:46
"its got a bug in it"

Originally coined by IBM.

When they found an insect clogging a switch gear.

Mind you.

The computer was 3 stories or floors high.

So quite a big one.   ...



so all these fualts are caused by insects!!!  what a coherent attack by insects

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Post time 2010-3-16 23:30:43 |Display all floors

Oh?

I do believe more than a few of the older forumites here can vouch for the "clean environments" at schools around the world, case in point:

ht tp://w ww.theregister.c o.u k/2009/11/13/ventblockers/

Reminds me a few 'blackbox' cleanup jobs in the past - where the machine could not be taken down, because it was "mission critical", but no one thought to make sure the summer intern handed over the uncompiled code before he/she/they left.
China's Eccentric 'Uncle Laowai' from Chicago, IL

http://blog.chinadaily.com.cn/home.php?mod=space&uid=135031&do=blog&view=me&from=space

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Post time 2010-3-16 23:34:45 |Display all floors

tamson

Yes, take the tampon out of your arse.

The IBM incident was purportedly in the 1950', 60's.


A coherent answer is always welcome.   

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Post time 2010-3-16 23:42:30 |Display all floors

playin me like a YOYO...

how could an accusation be like that in the first place; totally absurb  

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Post time 2010-3-16 23:59:25 |Display all floors

NYChinatown

It was the bugs.

It was poor manufacturing.

The latter the better idea.

Any comments from someone without an infested living area.

It would help to clarify.


Does your HP have a bug?

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