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Apple apologizes for listening to Siri talk [Copy link] 中文

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Post time 2019-8-30 09:19:44 |Display all floors
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Apple on Wednesday apologized for its digital assistant Siri sharing some of what it heard with quality control workers as it unveiled new rules for handling data from conversations.

Under the changes, Apple will allow its employees to review conversations only from customers who opt into the "Siri grading" program to improve  the voice recognition technology. Apple will also delete by default any recordings used for the program.

"We realize we haven't been fully living up to our high ideals, and for that we apologize," Apple said in a post.

"We've decided to make some changes to Siri" as a result of concerns expressed about the grading program, the company added. "Our goal with Siri, the pioneering intelligent assistant, is to provide the best experience for our customers while vigilantly protecting their privacy."

Computer-generated transcripts will still be used to hone the ability of the software to understand what people say and mean, the company said.

Apple suspended the program after news broke that contractors were hearing confidential medical information, criminal dealings and even sexual encounters.

The California tech giant was among several firms scrutinized on using contractors to "listen" to conversations with digital assistants to improve the artificial intelligence software.

If customers opt in, only Apple employees will be allowed to listen to audio samples of Siri interactions and they will "work to delete any recording which is determined to be an inadvertent trigger" of the voice-commanded digital assistant, according to the company.

"We hope that many people will choose to help Siri get better, knowing that Apple respects their data and has strong privacy controls in place," Apple said.

Google and Amazon have also announced changes to their programs in response to privacy concerns. (AFP)

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Post time 2019-8-30 18:59:22 |Display all floors
They apologized only when the wretched act was brought to light, you never know what else they have been doing in violation of user privacy...
Believe it or not, it's true.

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Post time 2019-8-31 08:59:19 |Display all floors
Apple ,something for eat , not the phone

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Glod Medal 2015 Most Popular Member Medal of honor June's Best Writer 2012 2016 Most Popular Member

Post time 2019-9-2 07:40:55 |Display all floors
The only thing these companies understand is a massive loss to their profitability.

Fine them, seize goods, buildings and furnishings and best of all jail the board. They will get the message quickly to adhere to privacy laws etc.
Per Ardua Ad Astra

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