(Daily Mail) The long-awaited Intercity Express was meant to mark a new era of train travel across the country.
However, its maiden voyage saw a throwback to the age-old complaints - with delays, no available seats, broken aircon and tickets costing £200.
The Hitachi 800 was due to leave Bristol Temple Meads for London Paddington at 6am sharp but didn't depart until 6.25am for unspecified 'technical issues' - meaning it arrived 41 minutes late.
Passengers were still forced to stand, despite claims that capacity on the new trains was increased by 20 per cent. And one had their laptop damaged as water from the air conditioning poured into one of the carriages.
There was further embarrassment when the maiden journey ground to a halt at Taplow, Buckinghamshire, all while Transport Secretary Chris Grayling was on board.
The IETs are meant to be faster, but will be running at the same 1 hour 45 mins journey time from Bristol to London for at least another year, while work to electrify the whole route takes place.
Passengers were still forced to stand, despite claims that capacity on the new trains was increased by 20 per cent