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United Airlines made me pee in a cup. [Copy link] 中文

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Post time 2017-5-11 15:11:12 |Display all floors

A Kansas City nurse says she was forced to urinate into a plastic a cup at her seat on a United flight after attendants barred her from using the plane's lavatory.

Nicole Harper shared the humiliating story — which occurred April 9, the same day that 69-year-old David Dao was injured while being dragged off a United flight — in a Facebook post Saturday.

Harper said attendants would not let her go to the bathroom because the captain had turned on the seat belt sign around the midpoint of her flight.

"After explaining that I have an overactive bladder and would either need to use the restroom or pee in a cup, I was handed a cup by flight attendants," she wrote.

But relieving herself while in her seat wasn't even the worst part of the incident, she says.

After she was done — and with the seat belt light now off — she and her filled cup were escorted to the lavatory by attendants, who "treated me like I had committed a crime." According to Harper, they said they would be calling in a hazmat team to clean the entire row (despite the fact that there was no spillage, she says) and that she would have to speak with the pilot.

"I guess they would have preferred me to pee (on) the seat? After all they were the ones that gave me the cups knowing what I was planning to do with it," she wrote.

Harper says she has repeatedly tried to reach United to register a complaint over the way she was treated.

"As an emergency room nurse, I completely understand having a bad day on the job and having to deal with undesirable bodily fluids. What I don't understand is ZERO customer service, if I treated a patient this poorly I would surely have consequences."

In a follow-up to her account, she wrote, "I attempted to reach (United) multiple times over the past 2 weeks and was repetitively told customer service would not take my call."

Harper said she will be canceling her miles credit card and will no longer fly the airline.

She said that a United executive customer service did call her after her story was picked up by media.

The Charlotte Observer, via KCTV, reported that United issued the following statement in response to Harper's allegations.

"Initial reports from our flight attendants indicate that Ms. Harper attempted to visit the lavatory on final descent and was instructed to remain seated with the seat belt fastened per FAA regulations. The situation described by Ms. Harper and our employees is upsetting for all involved. We have reached out to Ms. Harper and our flying partner Mesa Airlines to better understand what occurred."

Harper maintains that the incident did not occur during the descent, but during the mid-portion of the flight


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Post time 2017-5-12 01:04:03 |Display all floors
Has United been hiring RyanAir management or reading their delightful cabin crew section on how to treat the punters again?
Per Ardua Ad Astra

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Post time 2017-5-12 01:24:04 |Display all floors
Ratfink Post time: 2017-5-12 01:04
Has United been hiring RyanAir management or reading their delightful cabin crew section on how to t ...

Once a company gets bad publicity doesn't the dirt get dug up by competitors

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Post time 2017-5-12 11:43:40 |Display all floors
Why have these kinds of things never been revealed before?A few says ago there was the doctor dragging down from the plane,then there was the baby stroller accident,after that there was a couple being refused to change their seats....Does the management board just sit there and do nothing?
I forgot how to forget.

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Post time 2017-5-12 11:46:05 |Display all floors
It is still funny to thinkthe mischievous slogan of UA:If we cannot beat our competitor,we beat our customer."
I forgot how to forget.

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Post time 2017-5-12 13:33:07 |Display all floors
How old is Ms Harper?

I have never even tried to go to the toilet while the plane was descending, with all the "Fasten your seatbelt" signs on.

I think she is a little childish.

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Post time 2017-5-12 13:54:17 |Display all floors
seneca Post time: 2017-5-12 13:33
How old is Ms Harper?

I have never even tried to go to the toilet while the plane was descending, w ...

Please do not impress upon others your IGNORANCE!
You have wet your pants since birth. So, you do not need to go to the toilet.

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